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We're looking for a candidate with prior experience in a similar role, ideally within the construction industry, and someone confident in interpreting technical drawings. Excellent communication skills (both written and verbal) are essential, along with a commitment to providing outstanding customer service.
The Role:
- Handling inbound enquiries via phone and email
- Managing and developing customer accounts
- Creating quotations from construction drawings and documents
- Processing customer orders
- Liaising with internal departments to coordinate deliveries
- Maintaining and updating the CRM database
- Proactively maximising customer accounts through upselling and cross-selling of new and additional products
The Person:
- Proven ability to build and maintain strong customer relationships
- Exceptional customer service and communication skills
- Ability to work under pressure and manage a busy workload
- Strong IT skills and familiarity with CRM systems
- Commercial mindset with a proactive approach to identifying sales opportunities within existing accounts
The Package:
- Salary up to 35,000 (DOE) + up to 10% annual bonus
- Monday to Friday, 8.30am - 5.30pm (1-hour lunch break)
- 25 days holiday + 8 bank holidays
- 7.5% employer pension contribution
- 4x life assurance
- Staff recognition schemes
- Onsite parking and retail discounts
If this role sounds like a great match for your skills and experience, apply now or call (phone number removed) (option 1) to discuss further.
