Credit Controller

Crawley

Temporary role - initially 2 month temp

Our client is a market-leading media firm who are looking for an experienced Credit Controller to join their team on a temporary basis.

The role reports to the Assistant Management Accountant, also based in Crawley. The role will cover all aspects of credit control and billing for one of our special divisions.

The duties will include: - Responsibility for all debt collection, by telephone and email to ensure all is collected before the event and in line with monthly targets - Circulate weekly debtors reports to accurately communicate debt collection status to wider Finance team- Hold regular update meetings with Sales and Managers to agree actions and deal with queries or issues- Responsibility for posting and allocating all customer receipts to accounts - Liaise with the respective departments within the business to resolve disputed invoices and secure payment - Provide advice on billing queries to customers and to the business - Respond promptly and completely to both client and internal enquiries - Raise refund requests in accordance with processes - Produce ad hoc analysis to support the Finance Business Partner & Assistant Management Accountant - Attend events and shows where required

Skills - Prior experience of Credit Control and Sales invoicing - Ability to work at a fast pace, whilst maintaining accuracy - A basic understanding of how all areas of the Finance Department work and interact; - A clear understanding of process, with the ability to suggest updates and improvements; - Excellent communication skills, with the ability to understand and articulate clearly to non-Finance staff - Computer literate with intermediate Excel skills. Knowledge of ERP systems such as Salesforce will be advantageous Competencies - Flexibility - This is a fast-paced environment where the workload fluctuates through the year so the person must be able to vary their approach to ensure that they achieve the required results. Additional hours and travel to the UK office may be required. - Prioritisation - It is essential that the person can appropriately prioritise work and keep their manager informed of any potential issues so that there is time to take corrective action. - Solution-orientated with a proactive "can do" attitude, working with a sense of pace and urgency, when required. Also, a willingness to delve into the detail to ensure that the source of any issues is identified and tackled rather than just dealing with the symptoms. - Confidence to deal with a range of stakeholders, internal and external - Excellent English verbal and written communication skills Qualifications & Experience - Previous experience of working as part of a Credit Control team - A proven track record of working to strict deadlines - Preferably at least 2 years' experience in Finance or related field