Internal Sales Executive

Are you passionate about building strong client relationships and providing top-tier customer service? Do you thrive in a sales-driven environment and have a background in construction or B2B industries? If so, we want to hear from you.

Our client, a market leader in the fire, thermal and acoustic insulation manufacturing sector, is looking to recruit  Internal Sales Executives to join their growing team in Crawley.

What Will You Be Doing?

As an Internal Sales Executive, you will be the first point of contact for the company’s valued customers, offering expert advice and managing their expectations with professionalism and efficiency. Your responsibilities will include:

• Handling product and pricing enquiries from installers and customers

• Processing orders onto the internal system

• Maintaining accurate sales records using Salesforce CRM

• Building and maintaining robust relationships with internal and external stakeholders

• Working closely with the external sales team to ensure excellent service delivery

• Advising customers on product availability, lead times, and delivery schedules

What Are We Looking For?

To thrive in this role, you’ll need to bring:

• Strong communication skills and a customer-first mindset

• Previous experience in B2B sales or a sales-driven environment

• Knowledge of the construction industry – especially fire, thermal or acoustic insulation – is highly desirable

• Confidence in managing complex purchasing scenarios

• High attention to detail and IT literacy

• The ability to build and maintain long-lasting professional relationships

• A commercial mindset with the ability to handle both technical and client-facing conversations

What’s in It for You?

We're offering more than just a job – this is a fantastic opportunity to build a career in a market-leading company with a reputation for quality, reliability, and innovation.

You’ll benefit from:

• Competitive salary with annual pay reviews

• Bonus scheme and staff recognition programmes

• 25 days holiday plus 8 bank holidays (plus Christmas shutdown)

• Excellent pension – up to 7.5% company contribution

• Life insurance – up to 4x salary

• Cycle to Work scheme

• Retail discounts via a dedicated colleague portal

• Share Incentive Scheme

• Sociable working hours and a great work-life balance

About the Company

Our client specialises in the production of high-performance fire, thermal, and acoustic insulation products, tailored to client specifications. With a strong focus on quality and service, they deliver across the UK and Ireland using a network of trusted hauliers and carriers. Their reputation is built on speed, reliability, and innovation, making them a go-to partner in the construction industry.