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We're working with a highly regarded, independent insurance broker based in Croydon, known for their client-first approach, modern culture, and innovative insurance solutions.
As part of their continued success, they are now seeking a Commercial Account Handler to join their specialist team, working on an established and exclusive insurance scheme with a loyal and growing client base.
The Role:
You'll be part of a dedicated team handling a specific commercial scheme - offering bespoke cover to a defined industry sector with well-established insurer relationships and streamlined processes.
Key Responsibilities:
- Managing all aspects of the scheme accounts including renewals, adjustments, and queries
- Working closely with clients to deliver outstanding service and retention
- Issuing accurate documentation and ensuring compliance
- Liaising with insurers to negotiate terms and resolve queries
- Maintaining strong relationships and supporting the smooth day-to-day running of the scheme
About You:
- Experience in a commercial insurance handling role (scheme experience a bonus)
- Confident communicator with great attention to detail
- Able to manage your own workload and prioritise effectively
- Enjoy working in a team and building long-term client relationships
- Experience using Acturis is desirable
- Cert CII qualified or working towards (support offered)
What's on Offer:
- Market-leading benefits package including enhanced pension, private healthcare, additional leave, and wellness support
- Salary up to £35,000
- Hybrid working options - flexible split between home and Croydon office
- Excellent opportunities for progression within a forward-thinking brokerage
- Full support for training and professional qualifications
- A friendly, inclusive team environment with a strong sense of purpose
This is a fantastic opportunity to step into a role with structure, stability, and room to grow - all within a respected brokerage that genuinely invests in its people.
Ready to take the next step? Apply today or contact us for a confidential chat.
