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Client
Local Authority in Croydon
Job Title
Housing Needs Visiting Officer
Pay Rate
19.75 and hour PAYE/25.46 an hour UMBRELLA
Hours
36 Hours a week(Mon-Fri)9AM-5PM
Duration
Initial 3 month Contract-Fixed Month Contract after 3 months with the council is available
Location
HYBRID WORKING-3 DAYS A WEEK OFFICE/ON SITE BASED-Bernard Weatherill house,Croydon
Description
Role Purpose:
The Visiting Officer plays an important role in the prevention of homelessness by visiting customers at home, explaining the housing circumstances prevailing in the Borough and offering advice and assistance to remain or consider other options in order to eliminate the necessity for a homeless application under Part 7 of the Housing Act 1996.
Key Responsibilties:
- To book appointments with and to visit potentially homeless clients to ascertain why they are threatened with homelessness and offer advice / assistance about options which act as alternatives to making a homeless application
- To carry out other visits as required or requested by managers in the Needs & Assessments service
- To keep up to date records of visits and to produce written visit reports within 7 working days.
- To comply with data protection requirements
- To provide information on Council housing policy and the housing circumstances prevailing in the borough
- To interview customers in in their homes or other locations and to promote a positive image of the Council and ensure that all service customers are treated with dignity and respect
Essential knowledge:
Working knowledge of homelessness legislation
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