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Our client isn't just another food company - they're leading a revolution in sustainable, ethical, plant-based food.
With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing - fast.
They're now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.
YOUR OPPORTUNITY
If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You'll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.
This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey - and to grow with it.
WHAT YOU'LL BE DOING
Responding promptly and professionally to customer and consumer queries
Resolving customer issues efficiently and effectively
Acting as a communication bridge between the head office and bakery team
Managing manual orders within internal systems
Booking transport for collections and deliveries
Collaborating with cross-functional teams to resolve complex issues
WHAT YOU'LL BRING TO THE TABLE
Excellent written and verbal communication skills
A willingness to learn new systems and adapt to new processes
Proficiency in Microsoft Office, especially Excel, Outlook, and Word
Strong attention to detail
A positive, team-oriented mindset
PERKS & BENEFITS
Performance-related bonus scheme
Pension scheme
Cycle to work scheme
25 days annual leave + bank holidays
37.5-hour workweek
Flexible start and finish times
Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers.
