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Customer Service Administrator

Customer Service Administrator

HR GO Recruitment

Posted 5 days ago, valid for 2 days

Deeside, Flintshire CH5 2NR, Wales

Full Time

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Sonic Summary

The position is for a Customer Service Administrator located in Deeside, working Monday to Friday from 9:00 am to 5:00 pm.
The ideal candidate should have good administration skills, preferably within a manufacturing environment, and possess previous customer service experience.
Duties include providing sales and administrative support to Sales Managers, checking stock availability, and liaising with customers regarding their orders and timelines.
Candidates should be computer literate, particularly in MS Office, and while SAP knowledge is preferable, training will be provided.
The role requires a minimum of 2 years of relevant experience, and the salary is competitive based on experience.

Job Description

Position: Customer Service Administrator

Location: Deeside

Hours: Monday- Friday 9:00am-5:00pm

HR GO recruitment are currently recruiting a Administrator for our client in Deeside the idea candidate will have good administration preferably within a manufacturing environment.

Duties:

Providing sales and administrative support to the Sales Managers, working closely with customers to support existing and ongoing orders, checking stock and availability, ordering products, liaising with production for lead times. Communicating with customer, to understand their requirements, update them on time lines, handle any complaints and provide them with end-to-end administrative support from point of order through to dispatch.

Skills and Requirements:

Computer literate - specific experience of MS office in particular Word, Excel & Outlook
SAP knowledge would be preferable, but training will be given
Previous customer service experience, ideally gained within a manufacturing environment
Experience of general office administration & working closely with colleagues in other departments.

Please call Nicola at HR GO recruitment on for more information or email Nicola.Evans@@hrgo.co.uk

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