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Derby
~ 25,000 DOE
Expected Start date: Mid May 2025
Full Time
100% site based
We are recruiting for an experienced administrator to join the team of a reputable insurance brokerage, close to the city centre. You will be joining a small and friendly team to assist the brokers with general administrative and customer service support.
Duties include:
- Assisting the insurance brokers with processing new insurance policies, renewals, amendments, and cancellations
- Ensure all documentation is accurate, compliant, and up to date
- Maintain and update client records and databases
- Liaise with insurers, clients, and internal teams to gather and provide information
- Support the claims process by handling administrative duties as required
- Respond promptly to queries via phone, email, or in person
- Assist in preparing reports and documentation for audits or internal review
- General office duties and housekeeping
- Previous experience withing the insurance industry is essential
- Knowledge of insurance products and terminology desirable
- Excellent attention to detail and organizational skills
- Strong communication skills, both written and verbal
- Confident using Microsoft Office (Excel, Word, Outlook)
- Ability to work independently as well as part of a team
