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Field Service Engineer - Norfolk

Xact Placements Limited
Posted a day ago, valid for 3 days
Location

Dereham, Norfolk NR20 3PG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking a Field Technical Support Specialist to provide on-site support for print and copier devices in Norfolk.
  • The role requires diagnosing technical issues, performing maintenance, and installing new devices while ensuring service levels are met.
  • Candidates should have experience in field technical support, preferably in print/MFP/copier environments, along with strong problem-solving skills.
  • The position emphasizes customer focus and the ability to work independently, fostering strong relationships with clients.
  • The salary for this role is competitive, and candidates should have at least 2 years of relevant experience.

Job Title: Field Service Engineer Location: Field-Based / Norfolk

We’re hiring a Field Technical Support Specialist to provide on-site support for print and copier devices. This role involves fault diagnosis, routine maintenance, installations, and ensuring service levels are met across customer accounts.

Key Responsibilities:

  • Diagnose and resolve technical issues for print/copier devices
  • Perform maintenance, updates, and new device installations
  • Log service activities and report recurring faults
  • Support customers on-site and maintain strong relationships
  • Collaborate with team members and share technical knowledge

Requirements:

  • Experience in field technical support, ideally in print/MFP/copier environments
  • Strong problem-solving and communication skills
  • Customer-focused and able to work independently

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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