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Customer service representative
German speaking Customer Service Representative

German speaking Customer Service Representative

French Selection UK

Posted 2 days ago, valid for a month

Didcot, Oxfordshire OX11 9LT

Full Time

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Sonic Summary

The job is for a German speaking Customer Service Representative located in Didcot, offering a hybrid work model of three days in the office and two days from home.
The salary for this position is approximately £28,000, depending on experience, along with excellent benefits.
Candidates must be fluent in German, both written and spoken, and have previous customer service experience.
The role involves answering customer inquiries, guiding customers on products, monitoring stock levels, and processing returns.
The ideal candidate should possess excellent communication skills, be dynamic and motivated, and be IT literate.

FRENCH SELECTION (FS)

German speaking Customer Service RepresentativeLocation: Didcot - hybrid (3 days in the office and 2 days from home)Salary: Circa £28,000 depending on experience and excellent benefitsRef: 174DE

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 174DEThe Company:Well-established manufacturer and distributor with international links

Main duties:To provide excellent customer service to business-to-business retailers

The role:- Answer customer enquiries via telephone and email- Offer customers guidance on products and online ordering process- Monitor stock levels, order processing and keep customers updated on shipping status- Process returns and issue refunds in a timely manner- Admin duties as and when required

The candidate:- Fluent in German (written and spoken) - Essential- Previous customer service experience- Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate- IT literate

Salary: Circa £28,000 depending on experience and excellent benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

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