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Telesales Executive - Cables / Electrical Components
Doncaster
28k to 30k Plus Commission
Job Summary:
We have a very exciting opportunity for a proactive and customer-focusedTelesales Executiveto manage day-to-day customer interactions, convert quotes into orders, and develop our clients' customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.
Key Responsibilities:
- Handle inbound and outbound calls and emails to/from existing and potential customers.
- Convert quotes into orders through proactive communication and follow-up.
- Develop new sales opportunities through various means, including researching and identifying potential leads.
- Understand customer needs and requirements to provide tailored solutions.
- Maintain and update the prospect database.
- Keep up to date with product and service information as well as competitor offers.
- Upsell products and services where appropriate.
- Provide exceptional levels of customer service with a clear and professional telephone manner.
- Manage and prioritize workload effectively to meet sales targets and deadlines.
- Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.
Qualifications and Skills:
- Strong communication skills with a clear and professional telephone manner.
- Customer-focused attitude.
- Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
- Willingness to learn and adapt to new software and sales techniques.
- Strong organizational skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Positive and hardworking attitude, with the ability to handle pressure.
- Previous experience in sales or knowledge of electrical products is advantageous but not required.
Excellent Development opportunities
Start People are the acting agency for this position
