Account Manager

Dynamite Recruitment Solutions Ltd

Posted 7 hours ago, valid for 19 days

Eastleigh, Hampshire SO53 4DG, England

Full Time

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Sonic Summary

Dynamite Recruitment is seeking an experienced Account Manager for a well-established business in Chandler Ford, offering a salary of up to £28k plus bonuses.
The role involves building relationships with a fantastic customer base and maximizing accounts, with admin support provided.
Key responsibilities include being a trusted point of contact for customers, ensuring satisfaction, and adhering to service level agreements.
Benefits include hybrid working, 22 days of holiday increasing to 25 with service, a pension plan, and a thorough training scheme for career progression.
Candidates should have relevant experience and be confident in customer interactions to succeed in this position.

Account ManagerUp to £28k plus bonusChandler Ford Dynamite Recruitment are proud to be recruiting on behalf of a well established business that are seeking an experienced Account Manager to join their team. They have a fantastic customer base which will allow you to build relationships and maximise accounts. You will have a support system in place with admin support. Join them today as an Account Manager. The Benefits of an Account Manager:

A competitive salary plus a lucrative bonus scheme
Hybrid working
22 days holiday raising to 25 days with years service (plus bank holidays)
Pension
A thorough training scheme to help you progress through the business

The Role of an Account Manager:

To be a trusted point of contact for the customer and deal with anything from queries to complaints all the way through to resolution
To understand customers requirements and ensure delivery to maximise customer satisfaction
To ensure customer SLA’s are adhered to
To communicate with other departments across the business including field based engineers
To promote products and services to maximise customer accounts
To hold customer review meetings
To ensure customer accounts are paid in the agreed time frames
To work closely with your designated administrator and senior management teams
To maintain contact with your allocated customer base
MUST be confident in dealing with customers

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