- Anticipate, prioritise and provide strategic support to the Executive Director to carry out all aspects of their work.
- Maintain workflow and priorities to deliver the company goals.
- Prepare regular and ad hoc reports and presentations, including research information and present findings to the Executive Director / Executive Board.
- Manage projects on behalf of the Executive Director / Executive Board. Respond to written and telephone enquiries from internal and external customers and stakeholders within deadlines, including dealing with complaints.
- Screen phone calls, enquiries and requests, and handle them personally whenever possible.
- Organise, service and minute regular and ad hoc meetings, including managing meeting agendas.
- Ensure the Executive Director is well prepared for meetings & when required provide ad hoc support to the Executive Board.
- Log/reconcile financial activity (for example purchase orders and invoices, business credit card statements and receipts), mileage claims and expenses, process holiday requests and timesheets as necessary.
- Create, review, proof-read and amend policies and procedures relating to the Executive Director or other Directorates where appropriate.
- Be familiar with business operations to be able to accurately “signpost” colleagues to key individuals or information they require.
- Spearhead and engage with teams/directorates to promote cross-Directorate cohesion, best practice, social value and value for money opportunities as well as contributing to team projects.
- Promote good risk management practice and value for money and record to relevant registers.
- Assist with induction of new joiners to the Senior Leadership Team and support them into their role where required.
- Understand business strategies and goals and support the group’s values and strategic objectives and adhere to all the group’s policies and procedures and behavioural frameworks in place.
- High levels of literacy and numeracy.
- An ability to undertake project-based work and research is essential.
- Energetic and enthusiastic with excellent organisational and prioritisation skills.
- Communicate effectively and professionally to internal and external customers to encourage long-term relationships.
- Provide confidentiality on all matters related to the Executive Directors.
- Be calm and collaborative in a rapidly changing environment.
- Able to work autonomously but also a strong team player.
- High level of engagement and self-motivating, using initiative and common sense.
- 28 days holiday (pro rata) + the opportunity to buy and sell holiday
- Generous pension scheme with contributions up to 10%
- Money off tons of high street and online retailers
- Life assurance of 5x your annual salary
- Generous parental and family leave
- Health and wellbeing packages
- Flexible working
- Free eye tests
- Cycle to Work scheme