Telesales Agent

Pertemps Scotland

Posted 4 days ago, valid for 2 days

Edinburgh, City of Edinburgh EH105BP, Scotland

Full Time

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Sonic Summary

The Telesales Agent position in Edinburgh offers a salary range of £24,750 to £26,000 with an OTE of £45,000 and uncapped commission.
Candidates should have previous experience in an outbound sales role to be considered for this opportunity.
The role involves managing inbound and outbound calls, generating leads, and delivering excellent customer service.
Ideal candidates are resilient, self-motivated, and possess strong communication skills, along with attention to detail and good IT literacy.
This position is suited for team players who are eager to contribute to a positive team culture and support new members.

Telesales AgentEdinburgh (Office Based)£24,750-£26,000OTE £45,000, uncapped commissionAre you a confident communicator with a natural flair for sales and customer care? Looking for a role where your energy and enthusiasm will be recognised and rewarded? This could be just the opportunity for you.We're recruiting for a Telesales Advisor to join a growing team in a fast-paced, forward-thinking business. You’ll play a key role in driving sales performance across both existing and expanding networks, helping customers make the switch to a new service. Working closely with the Sales Manager and wider teams, you’ll manage inbound queries, generate leads, and play your part in building a strong sales pipeline – all while delivering standout customer service.What You’ll Be Doing:

Hitting (and exceeding!) sales KPIs through a proactive, desk-based approach
Managing inbound and outbound calls, building rapport and identifying customer needs
Handling general queries, escalating where needed, and ensuring a smooth customer journey
Supporting new team members with training and onboarding
Maintaining accurate records in the CRM and following all GDPR protocols
Highlighting the real value of products and services – not just focusing on price

What We’re Looking For:

Previous experience in an outbound sales role is essential
Resilient, self-motivated, and upbeat – someone who thrives on smashing targets
Confident communicator with a friendly and engaging approach
Strong attention to detail and good IT literacy
A team player who’s keen to share ideas and contribute to a positive team culture

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