Back to search
On-Train Hospitality Assistant - A Rewarding Career in Rail TravelLocation: Edinburgh Waverley (Must be within a 45-minute travel distance)Salary: £24,953 per annum + 3% commissionContract: Permanent, 35 hours per weekHours: Rotational shifts between 6:30 AM - 10 PM, across 5 days out 7Start Dates in June.Looking for a role where you can thrive, grow, and make a difference?Join a leading organisation in the rail industry as an On-Train Hospitality Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development.What You'll Be Doing:Delivering exceptional customer service and making every journey special.Building positive connections with passengers, ensuring a welcoming atmosphere.Upselling exclusive offers with confidence and enthusiasm.Handling transactions while maintaining stock accountability.Upholding health and safety standards, including food hygiene and onboard cleanliness.Who We're Looking For:We welcome applicants who:Have a warm, engaging approach and love connecting with others.Excel in communication-building trust and rapport with passengers.Thrive in a supportive team culture while being confident working independently.Have the ability to manage a trolley and ramps (training provided).Are motivated to learn and develop in a rewarding role.Why Join Us? Because We Invest in You.Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression:Contributory Final Salary Pension Scheme-ensuring long-term financial security.Free & discounted rail travel-helping you and your family stay connected.Generous holiday allowance-so you have time for yourself and your loved ones.Enhanced family leave policies-including maternity, paternity, and adoption leave.Life insurance cover-equivalent to 4x your annual salary.Exclusive discounts-on shopping, fitness, and healthcare plans.Commitment to Diversity & InclusionThis organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds.Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
