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Your new company
A globally recognised manufacturing company are currently seeking a motivated Customer Service professional to join one of their established teams on a 6-month temporary basis. Working within a large and skilled team, you will have ample support around you!
Your new role
As a Customer Service Representative, you will manage the order processes from initial enquiry through to completion. This will include; liaison with suppliers/warehouses/planning to ensure cost efficiency and stock availability, monitoring orders and ensuring customers are kept up to date throughout the process, preparing export documentation, invoicing and ad hoc project work. As this team covers the EMEA region, European languages are advantageous, but not essential. You will be managing high volume and high order value via SAP.
What you'll need to succeed
You will have experience in a highly customer-focused role, ideally within a fast-paced manufacturing organisation. You will be able to prioritise your workload and react quickly in a changing environment. You will have a good understanding of order processing and knowledge of export is desired. You will be able to communicate excellently, both written and verbal, and be able to use Microsoft Office to a high standard as well as be entirely comfortable with technical ERP and CRM databases. SAP experience is preferred, but other systems will be considered.
What you'll get in return
You will get the opportunity to work for a highly reputable business in the local area on a full-time temporary basis, receiving an hourly rate of 16.50 - 20ph depending on industry and system experience! Plenty of on-site parking is available, and you are able to work from home 1 day per week post training.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
