We are seeking an ICT support / field engineer to join our established and growing team on a term time only basis, covering a wide range of ICT duties as a specialist Education and SMB managed service provider.The applicant should be a highly motivated individual who is looking to develop their skills within the field of I.T. This is a customer-facing role and therefore good communication skills and a professional attitude are essential.The role involves providing support and consultancy by telephone, remote support and on-site on a day to day basis. The successful applicant will attend regular site visits at schools in Wisbech, Cambridge and Stowmarket and possibly further afield, which will require a full UK driving license and use of a car is essential.As an IT Support / Field Engineer you will have a good understanding of the following:Previous experience and/or qualifications in current Windows Server products and services (Active Directory/DNS/DHCP/Group Policy)Strong administration and maintenance of Microsoft Office 365, Microsoft 365, Intune etcDesktop and Server Hardware upgrade/installation and troubleshootingA good knowledge of up to date Windows desktop operating systems and applicationsHelpdesk system (managing, responding to support requests with SLAs)Good networking experience (TCP/IP topologies, switches, routers)Anti-Virus, Anti-Spam, Firewalling, UTM and security solutionsOnsite and Offsite backup and recovery services and proceduresRequirements:1+ years relevant experienceA full UK driving licence and vehicleAn Enhanced DBS (the cost of which will be met by the employer).Good communication skillsA willingness and enthusiasm to learn5 days a week term time onlySalary: £28,000 negotiable (is the full time equivalent salary)On-site parkingCar mileage payments from home to siteCompany pension schemeCompany reward schemeHybrid working
Back to searchIT Support Engineer (Field Engineer)
Education Support Professionals Ltd
Posted 8 hours ago, valid for 11 days
Ely, Cambridgeshire CB7 4DH
Full Time
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Sonic Summary
- We are looking for an ICT support / field engineer to join our team on a term time only basis, focusing on a variety of ICT duties.
- The ideal candidate should have at least 1 year of relevant experience and a strong understanding of Windows Server products and Microsoft Office 365.
- This customer-facing role requires good communication skills and a full UK driving license, as on-site visits to schools in various locations will be necessary.
- The salary for this position is £28,000 negotiable, which is based on a full-time equivalent.
- Additional benefits include on-site parking, car mileage payments, a company pension scheme, and a hybrid working option.
