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Job Title: Team Leader
Reports To: Immediate Supervisor
Location: LE19
Sallary: £27,000 -£28,500
Job Outline: As a Team Leader, you will be responsible for planning and organizing warehouse activities efficiently and safely. You will motivate and inspire your team by leading by example, ensuring a high level of customer service at all times.
Key Performance Indicators:
- Customer focus: Delivering exceptional service to internal staff and external customers
- Strong communication skills, both written and verbal
- Delivering results: Ensuring daily targets are met
- Teamwork: Working effectively with all staff groups and fostering a culture of respect and professionalism
- Personal drive: Demonstrating passion and commitment to furthering your career at 4PX
- Health and Safety: Ensuring a safe workplace and adherence to good housekeeping practices
Main Duties & Responsibilities:
Warehouse Management:
- Manage the daily work plan and adhere to stock management systems
- Ensure stock management, investigating missing and stolen items promptly
- Organize daily picking requirements and supervise the picking and checking process for accuracy
- Assist in employee training, development, and engagement
- Plan and organize warehouse activities, delegating tasks for maximum efficiency
- Identify areas for improvement and implement changes as needed
People Management:
- Efficiently induct new staff to help them integrate into the team
- Establish and maintain effective communication channels to enhance teamwork and motivation
- Monitor staff performance against objectives and address shortfalls
- Ensure each team member has the skills and competence to meet job requirements
- Identify training needs and motivate staff to achieve their long-term goals
- Conduct regular team briefings
Customer Service:
- Resolve issues related to orders and customer deliveries
- Ensure staff provide a high level of service to internal and external customers
Health and Safety:
- Ensure team compliance with legislation and company policies
- Address issues that may impact health and safety immediately
- Investigate accidents and incidents, generating reports as necessary
- Maintain a tidy warehouse space free from hazards
- Perform any other duties as required, appropriate to the level and skills of the post holder
Qualifications, Skills, Knowledge & Experience Required:
Essential:
- Experience leading a team in a warehousing and logistics environment
- Excellent people management and communication skills
- Commitment to creating a safe working environment
- Effective problem solver with the ability to implement continuous improvement systems
- Knowledge and operation of Warehouse Management Systems (WMS)
- Good level of IT skills
Desirable:
- Knowledge and experience of Health and Safety, preferably to IOSH standards
Application Process: Interested candidates are invited to submit their resume and a cover letter to (url removed)
