- Based in Epsom
- Up to £30,000 (DOE)
- Monday - Friday, 9am - 5:30pm
We’re seeking a highly organised and proactive Scheduling Coordinator to join our client’s team in Epsom. In this role, you’ll manage the end-to-end coordination of customer orders, ensuring timely dispatch and high levels of customer satisfaction.
You’ll work closely with their warehouse, procurement team, and suppliers, and be the go-to contact for delivery drivers.
Job Description:
- Coordinate daily customer orders and ensure on-time, complete dispatch.
- Liaise with warehouse, procurement, and suppliers to align stock and prep.
- Schedule and book efficient daily delivery and installation routes (2-3 vehicles).
- Optimise delivery plans for maximum efficiency and customer service.
- Prepare delivery documentation and gather relevant access details from customers.
- Monitor staff availability and plan for adequate delivery coverage.
- Serve as the main point of contact for drivers, resolving issues promptly.
- Maintain accurate delivery logs to support overtime tracking.
- Contribute to continuous improvement in fulfilment and logistics processes.
Person Specification:
- Experience in logistics, dispatch coordination, or order fulfilment.
- Proven background in managing outbound deliveries and scheduling.
- Highly organised with strong attention to detail.
- Excellent communication and teamwork skills.
- Proficient in CRM and logistics/scheduling software.
- Comfortable with spreadsheets and general office tools.
- Familiarity with stock control systems (preferred).
Benefits:
- Onsite parking
- 20 days holiday + bank holidays
- Pension scheme
Ready to bring your logistics expertise to a dynamic, customer-focused team?Apply today and take the next step in your scheduling career!
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.