- Open client accounts in line with AML and internal compliance regulations
- Process and monitor changes to client information and account amendments
- Assist with portfolio transfers and internal account transactions
- Review and collate Capital Gains Tax (CGT) information
- Process account closures and maintain up-to-date client records
- Support internal meetings and contribute to process improvements
- Respond to incoming calls, take clear messages, and provide a professional first point of contact
- Provide ad hoc admin support, including reception duties and meeting preparation
- Experience in a similar admin role within Financial Services, Investment, or Wealth Management
- Strong understanding of regulatory requirements and compliance procedures
- Knowledge of investment products and services is advantageous
- Proactive approach to learning and problem solving
- Excellent organisational and communication skills
- GCSEs in English & Maths (A–C) or equivalent qualifications