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Administrator

Office Angels
Posted 12 hours ago, valid for a month
Location

Exeter, Devon EX4 2PL

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a Customer Service Administrator in Exeter, offering a salary between £26,000 and £28,000 per annum depending on experience.
  • The role involves providing exceptional customer service and administrative support in a fast-paced environment.
  • Candidates should possess strong customer service and administration experience, along with excellent IT and communication skills.
  • The position requires a proactive attitude and the ability to work well in a team, ensuring clients receive the best possible service.
  • This opportunity is ideal for individuals who thrive in a dynamic workplace and are eager to contribute to a supportive team.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? If so, we have the perfect opportunity for you! Our client, a leading local company known for its commitment to employee wellbeing, is seeking a Customer Service Administrator to join their supportive and dynamic team!

JOB TITLE: Customer Service AdministratorLOCATION: ExeterSALARY: £26,000-£28,000 per annum DOEHOURS: Full time, 08.30am-5.00pm, Monday to FridayBENEFITS: Good holiday package, pension scheme, modern office with great amenities, casual dress, social events and welcoming environment!THE COMPANY: An award-winning, local produce company, who really focus on employee wellbeing.

THE ROLE: We are delighted to be recruiting for a Customer Service Administrator for this Exeter based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.

Daily duties will include:

  • Answer customer calls, via phone, and emails
  • Update customer records and maintain database and company system
  • Resolve and record any customer queries in a timely manner
  • Account manage existing customers ensuring that they are receiving the best possible service
  • Process all customer documentation and maintain files and records
  • Provide administration support to the wider team

The successful candidate:

  • Exceptional customer service and administration experience
  • Strong IT and MS Office skills
  • Excellent communication skills and telephone manner
  • Fast learner and proactive attitude
  • A resilient, can-do mindset where no job is too big or small
  • Works well in a team, and happy communicating with the wider company
  • Takes onboard feedback in order to progress personal development in the role
  • A positive disposition and someone who enjoys a fun dynamic environment

If you are interested in finding out more please apply online, email or contact the office on .

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.