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Are you a customer service "superstar" with proven administration and organisation skills? Our client is seeking a motivated and experienced Administrator who thrives in a busy and detail-oriented role!
Job Title: Customer Service Administrator
Location: Exeter
Hours: Mon - Fri, 8.30am-5:00PM
Salary:25,000 - 26,000
The Role :
Our client is seeking a confident Customer Service Administrator to join their team based in Exeter. The ideal candidate will be helping to provide excellent service and support the Customer Service Executives by providing an efficient response to incoming enquiries, processing documents accurately and actioning tasks in a timely manner.
Key Duties :
- Liaise closely with and provide support for the Customer Service Executives.
- Process all documentation correctly an maintain files and records according to procedures.
- Ability to pick up and use multiple systems for various tasks quickly.
- Forward queries and keep managers, supervisors, colleagues informed as necessary.
- Maintaining accurate records.
- Action all messages received from customers in a timely manner.
- Carry out tasks to comply with Company Policy and Health & Safety.
- Maintain confidentiality of Company and customer business.
- Foster and maintain good working relations with customers, Company and colleagues..
About You :
- Excellent IT and administration skills
- Excellent telephone manner
- Confident in dealing with customers
- Great customer service skills and ethos
- Must have a proactive approach to work with the ability to self-manage
- Must be methodical and very well organise
To Apply
If you would like to know more, please don't delay in calling us today on (phone number removed), email (url removed) or apply online.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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