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Job Title: Customer Service Agent – Full Time, Permanent
Location: Exeter
Salary: £26,733 per annum
About the Company
gap personnel Exeter is working in partnership with a fantastic client based in Exeter who is looking to recruit a Customer Service Agent on a permanent basis. This is an exciting opportunity to join a well-established and growing business that truly values its people.
The Role
As a Customer Service Agent, you will play a key role in delivering exceptional service to customers. You’ll be handling enquiries, processing requests, and supporting colleagues to ensure smooth operations. This is a permanent, full-time position offering stability and career growth.
Key Responsibilities:
- Respond to customer enquiries by phone and email in a professional and timely manner
- Provide accurate information and support to clients
- Process orders, bookings, and service requests
- Maintain records and update internal systems
- Work closely with other teams to deliver excellent customer service
What We’re Looking For:
- Previous customer service experience (desirable but not essential – full training provided)
- Strong communication and listening skills
- Ability to remain calm and professional under pressure
- High attention to detail and good organisational skills
- A positive, proactive approach and team-player mentality
What’s on Offer:
- Full-time, permanent role (Monday to Friday)
- Salary: £26,733 per annum
- 28 days holiday (including bank holidays)
- Company pension scheme
- Supportive and friendly working environment
- Opportunities for ongoing training and development
How to Apply
If you’re enthusiastic, customer-focused, and looking for a permanent opportunity in Exeter, we would love to hear from you.
