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Business Readiness Manager 6 months Hybrid DoE Inside PAYE

Business Readiness Manager 6 months Hybrid DoE Inside PAYE

Opus Recruitment Solutions Ltd

Posted 3 days ago, valid for a month

Exeter, Devon EX4 2PL

Full Time

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Sonic Summary

Opus is seeking a Business Readiness Manager for a 6-month hybrid role focused on a major Billing and CRM transformation.
The position requires a senior leader with expertise in integrating technology into contact centre operations and proven experience in billing transformation.
Candidates should have strong change management skills and the ability to engage stakeholders effectively.
The role involves leading business readiness planning, coordinating training for end users, and managing go-live readiness.
Salary details are not specified, but applicants should have significant experience in relevant fields.

Business Readiness Manager / Change Readiness Manager / Business Change Manager | Hybrid | 6 months | PAYEOpus are currently looking for a senior leader to support the successful delivery of a major Billing and CRM transformation. This role is key to ensuring the business is fully prepared for change, with a strong focus on contact centre operations.Key Responsibilities:

Lead business readiness planning aligned to project milestones
Identify impacts across billing and CRM processes
Engage stakeholders and drive change adoption
Coordinate training and support for end users
Manage go-live readiness and post-launch support
Monitor risks and escalate readiness concerns

Ideal Experience:

Expertise in receiving tech into a business ideally a contact centre / customer service
Proven experience in billing transformation
Background in contact centre environments
Strong change management and stakeholder engagement skills

If this is of interest please apply with your latest CV and I will be in touch to discuss.

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Business Readiness Manager 6 months Hybrid DoE Inside PAYE

Business Readiness Manager | 6 months |Hybrid | DoE | Inside PAYE

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