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An exciting opportunity has arisen for a proactive and people-focused Business Operations Leaderto join our fast-paced Exeter office. Were seeking an experienced leader to manage day-to-day business operations while driving a supportive, high-performance culture within the team.
This key role suits an organised, confident communicator who thrives in a structured environment and is passionate about people development. As our Business Operations Leader, you will ensure smooth running of the office while enhancing our sales support functions.
Key ResponsibilitiesOversee and streamline all daily office operations including scheduling, correspondence, and resourcing.
Maintain a safe, organised, and efficient working environment, addressing maintenance needs promptly.
Implement systems and processes to maximise productivity across departments.
Work closely with the sales team to support execution of strategies and enhance operational efficiency.
Monitor and analyse sales data, generate reports, and identify trends for improvement.
Lead CRM best practices to ensure prompt customer follow-up and engagement.
Support onboarding and training of new sales team members.
Manage office staff, setting clear expectations, providing guidance, and conducting performance reviews.
Organise continuous development programmes including training and mentoring sessions.
Define and track KPIs for operational and sales teams, driving accountability and achievement.
Demonstrated success as a Business Operations Leader, Office Manager, or in a similar operational leadership role.
A qualification in Business Administration or Operations Management is desirable.
Excellent communication and organisational skills, with a hands-on approach to leadership.
Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, OneNote).
Familiarity with basic IT support, data handling, and report generation.
Free on-site parking
Workplace pension scheme
Ongoing professional development and training opportunities
A supportive and collaborative team environment
Cycle to work scheme
If youre an enthusiastic Business Operations Leaderwhos ready to take ownership of operations and team performance, we want to hear from you. Apply today or get in touch with Adam on 01392 759160.
