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Title: Account Coordinator
Reporting to: Account Support Team Leader
Team: Managed Solutions
Location: Suffolk
You'll support the end-to-end recruitment process for candidates across our client business units in Nuclear Operations, Nuclear New Build and Renewables. You will support to onboarding of candidates across these areas using internal and external processes to provide an excellent experience for the client and candidates. You will also provide support on other activities within these business areas covering existing worker queries.
You're Good At / You are:
* A great communicator and you can get your ideas and thoughts across to others in writing and speaking.
* Interacting with people from all walks of life and building lasting relationships.
* Being a team player, but you're also great at flying solo and acting on your own initiative.
* Finding creative solutions to problems
* Attentive in approach and enjoy keeping people engaged and informed.
* Someone who can keep things organised, prioritise work and easily handle lots of things at once.
* Great at noticing the little things and having an eye for detail.
* Excellent at building relationships and managing stakeholders.
* A natural at building rapport with customers, both in person and virtually.
* Customer focussed and you're committed to providing the best level of customer service to your clients and candidates.
* Not fazed by change and can adapt to evolving client needs.
What You'll Do:
* Take charge of the recruitment process, ensuring a seamless journey that extends to effective onboarding.
* Maintain open lines of communication with candidates throughout the recruitment process, providing regular updates and valuable feedback.
* Create an exceptional onboarding experience for candidates.
* Collaborate with the wider client delivery team, providing support wherever needed.
* Build strong relationships with key stakeholders, including hiring managers, external teams and candidates.
* Maintain accurate and comprehensive records of candidate applications and recruitment activity.
* Use internal and client tools to effectively complete the recruitment / onboarding process.
* Develop your industry knowledge, particularly around compliance and onboarding processes.
What We Expect of You:
* Manage the onboarding process from start to finish.
* Fulfilment of clients' requirements in line with SLAs and KPIs.
* Contribute to the agreed NPS score for candidates and clients.
* Achieve 100% compliance.
* Showcase a commitment to Rullion's values and bring our company competencies to life.
* Unlock your full potential.
What You Bring to the Role:
* Experience of working with high volumes of administration.
* Energy and enthusiasm!
* Knowledge of Microsoft Office applications and recruitment systems
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
