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- Are you excited about being part of a winning team?
- Are you ready to make a difference?
My client isn't your average law firm. They are an award-winning, Legal 500 ranked team known for their commitment to growth, fostering strong relationships, and an ambitious approach to providing full-service legal guidance for businesses, families, and individuals. They value collaboration and strive for excellence in everything they do.
Due to their continued success and growth they have an exciting new role of Operations Manager available within their Family team. This is a key role and the successful candidate will work with the HOD to provide an administration overview for the whole department. This will include providing guidance to members of the team to ensure that all administrative processes and procedures are followed.
Responsibilities:-
- Secretarial support: Provide general secretarial support for the HOD and fee earners within the department
- Court Documentation: Produce court bundles and prepare briefs to counsel.
- Client enquiries: Manage client enquiries in person, via email and by phone.
- Departmental Meetings: Prepare agendas, minutes, and data for key meetings,
- Diary Management: Handle the scheduling and diary management for the Head of Department (HOD), ensuring seamless organisation of their time.
- Client Relations: Assist in processing client complaints, making sure issues are handled efficiently and professionally.
- Billing Preparation: Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles.
- Financial Coordination: Work closely with the Accounts team on forecasts & billings.
- Business Development: Take charge of monthly business development meetings.
- Debt Management: Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance.
- Compliance & Efficiency: Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes.
- Project Assistance: Support the HOD with department-wide initiatives
This is your chance to make a real impact while growing your career in an exciting, fast-paced environment.
The ideal candidate will be a strong team player with exceptional attention to detail. You should demonstrate effective organisational skills, the ability to work independently, and a proactive approach to tasks. Previous experience in a similar role with team management is highly desirable. You will be required to have a full and thorough understanding of department processes and identify areas for improvement.
Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
