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Customer Service Executive

Customer Service Executive

Dynamite Recruitment Solutions Ltd

Posted 9 hours ago, valid for 7 days

Ferndown, Dorset BH22 9JE

Full Time

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Sonic Summary

The position of Customer Service Executive offers a salary of £12.27 per hour on weekdays, with weekend rates ranging from £13.42 to £14.50 per hour.
This full-time role requires working 8 hours a day between 7am and 10pm on a rota, including 1 in 4 weekends.
Based in Ferndown, Dorset, the job allows for hybrid working options after training.
Candidates must have call centre, call handling, or receptionist experience, with strong organizational and IT skills required.
Previous experience in the medical industry is beneficial but not essential, and interested applicants should submit their CV or contact Fran Curtis.

Customer Service ExecutiveSalary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 - £14.50 per hourHours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota You will be required to work 1 in 4 weekends on a rota Location: Ferndown, Dorset.- Hybrid is an option after training Dynamite Recruitment are looking for an experienced, Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset As a Customer Service Executive, your responsibilities will be:

Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
Scheduling/cancelling appointments, across multiple diaries.
Updating information on behalf of clients.
Managing basic customer queries.
Completing general administration

The ideal Customer Service Executive will be/have:

Call centre experience/ Call Handling/ Receptionist experience is required
Receptionist experience, preferably from a medical setting but not essential
Strong organisational skills.
Computer/IT savvy.
Able to manage a heavy workload.
Previous experience within the medical industry would be beneficial but not essential

To be considered, please submit your CV or contact Fran Curtis

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