Service Administrator

The Petrotec Group history began in Portugal, in 1983. Over the years we have been following an ambitious path, coupled with an investment and innovation strategy that has contributed to the company's strong reputation and international expansion.

We have become one of the main players in the market, working directly in 8 countries and with distributors in more than 84 countries, incorporating 20 companies. The Petrotec Group includes a group of companies, whose activity is focused on the production, marketing and technical assistance for equipment and systems for the storage, distribution and retail areas of the oil and non-oil industry.

Our strong identity and culture of ambition is due to the people who constitute this team and that is why we promote unique know-how, experience, talent and, above all, passion in each gesture. This is the only way we can grow daily. In the Petrotec Group we do not only promote competence, we also fuel values such as excellence, trust and stability and we commit ourselves to giving our more than 1100 employees the opportunity to evolve in their individual and career skills. This allows us to achieve the best results every day for than 40 years.

Petroassist UK Ltd is part of the Petrotec Group of Companies. We are a nationwide sales, service and installation business, selling and maintaining a range of forecourt equipment including Fuel Pumps, EV Charging, Payment Terminals, Tank Gauges, EPOS, Car Wash & Valeting and other ancillary equipment.

Summary

We are seeking a dedicated Service Administrator to join our team at Petroassist UK Limited. In this role, you will play a vital part in ensuring smooth administrative operations, supporting our service team, and enhancing customer interactions. Your contributions will be essential to maintaining our high standards of service excellence. There is no public transport to this office and you must have a driving licence and car for the commute. This role is office based 5 days per week.

Responsibilities

• Keep detailed record of site assets
• Logging and closing calls
• Raising purchase orders / invoices
• Collating data for reporting
• Maintaining and updating customer programmed works schedule
• Providing back-office support for Technicians and any ad-hoc issues that arise on a daily basis
• Managing shared mailbox
• Processing Sales & Spares Orders
• Administration of the company fleet of vehicles (temp hire, dealing with penalty notices, fuel cards)
• Supporting OPT programming, package and despatch (e.g. holiday cover)

Requirements

• Excellent customer service skills
• Able to solve problems both methodically and intuitively
• Minimum of 2 years administration experience

If you are passionate about delivering exceptional service and thrive in an administrative role, we invite you to apply today and become a part of our innovative team at Petroassist UK Limited!

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

• Company pension
• Free flu jabs
• Life insurance

Schedule:

• Monday to Friday

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person