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Service Advisor

Barker Ross Group
Posted 3 days ago, valid for a month
Location

Gateshead, Tyne and Wear NE8 1RD, England

Salary

£12.85 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our Public Sector Organisation in Gateshead, Tyne & Wear is seeking an Administration Service Assistant to join their Service Delivery department.
  • The position is full-time, working over 5 days, with a pay rate of £12.85 per hour.
  • Candidates are expected to support department managers and ensure effective service delivery while managing a variety of administrative tasks.
  • The role requires individuals to have at least 1 year of relevant experience in administration or a similar field.
  • Interested applicants should submit their CVs to Barker Ross Group, which values diversity and promotes equality in the workplace.

Our Public Sector Organisation based in Gateshead, Tyne & Wear requires an Administration Service Assistants, to join their busy Service Delivery department.

Full time is based over 5 days and the pay rate for the role is £12.85 per hour. This postcode location is NE6.

The purpose of the role is to:
Undertake the support and delivery of duties within the function which contribute to the provision of an excellent service, whilst ensuring the effective use of resources. To support department managers in the delivery of exceptional services to our community and key stakeholders.

General Duties will include:


To be responsible for the provision of a full range of administrative and clerical duties to support the effective operation of Service Delivery.

To provide support and cover the workload of the other Assistants when required, carrying out relevant duties to ensure the services of the function are delivered efficiently.

To be responsible for the effective completion and submission of a variety of returns within specified timescales as appropriate.

To act as the first point of contact for the community fire station, providing reception cover and dealing with enquiries appropriately by providing a courteous and professional service at all times.

To be responsible for the provision of an effective diary management and room booking service, proactively undertaking regular checks to ensure that all administrative systems are maintained and appropriate actions taken.

To be responsible for the effective co-ordination and administration of all visits, meetings, appointments and events ensuring the facilities are adequately resourced e.g. transport, accommodation, venues, refreshments, equipment and visual aids, ensuring rooms are set out as required.

To prepare for and attend meetings, taking accurate notes, producing minutes, distributing relevant documentation and following up action points as required.

To undertake duties in relation to the Financial Management System (SAP) including procurement and the administration and monitoring of departmental budgets.

To monitor stock levels and replenish resources when necessary.

To oversee relevant filing systems including appropriate storage and disposal of paper based, electronic and confidential documentation appropriately.

To utilise appropriate IT systems to effectively manage data and information to produce a variety of reports and documentation, undertaking appropriate quality checks.

To deliver community safety messages to individuals or groups attending community fire stations by giving talks or presentations when required.

To work in accordance with the Station's building security procedures.

To ensure the confidentiality of all data and information.

To undertake administrative duties at other Service locations as requested.


Please apply with your CV in the first instance to

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.