Our client is a multi-office Independent Brand with offices throughout Kent and South-East London
They are currently looking to add an Experienced Credit Controller to their Lettings Team.
Role will include several elements mainly covering the following within Lettings:
- Lettings/Rent Arrears Chasing
- Instigating and managing rent insurance claims both pre and post vacant possession.
- The changing of rent due dates - calculating the required payment to change the rent due date and subsequently updating system to generate rent demands from the new rent due date.
- Chasing unpaid invoices from landlords and/or tenants.
- Crediting rent demands off tenancy ledgers.
- Generating period statements for landlords for tax returns etc.
- Adding customs fees to a landlords account as and when required.
- Communicating frequently with Property Managers and Client Accountant
Skills required :
- Excellent telephone manner
- Empathetic but assertive
- Ability to tailor conversations depending on who you are talking to
- High quality administration skills
- High quality communication skills
- Exceptional relationship building skills
- Very organised
- Outstanding attention to detail.
Experience:
- Ideally a knowledge of the Lettings Industry is desired
- Experience in Section 21's & Section 8's would be preferred but for the right candidate, this can be overlooked but it would be preferable for the right candidate to know this.
Hours:
- 9.00am - 6.00pm
- Monday - Friday
Salary:
- Between £28k - £32k depending on experience and current knowledge.
Please apply today if you have Lettings experience and feel this role could be for you!