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We're recruiting on behalf of a valued client in Glasgow for a Helpdesk Administrator role - a dynamic position that combines customer service and administrative support
Key Responsibilities:
- Be the first point of contact for all visitors, contractors, and stakeholders
- Manage visitor enquiries, escalating complex cases where necessary.
- Issue paperwork such as roof access permits, swipe cards, and keys to authorised personnel.
- Ensure all contractors are signed in/out and have completed the appropriate site induction.
- Liaise between customers and maintenance teams to schedule access for works.
What We're Looking For:
- Strong communication skills and a positive, professional attitude.
- Ability to manage multiple tasks in a fast-paced environment.
- High attention to detail.
- Previous experience in a reception, helpdesk, or facilities admin role is preferred.
Key Skills Required:
- MS Office
- CAFM system (Desirable)
- Proficient in record keeping
If you are interested in the role apply now.
