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Temp work - 3 months (possibly longer)
Title - Coordinator with Minute taking
Start date - 3rd November
Monday - Friday 35 hours per week
Salary - 32,000 - 35,000
Hybrid Working
We have a client looking for admin/coordinator support but minute taking skills is an essential part of this role - please only apply if you have minute taking skills and experience.
Main Duties:
managing all elements of the administration requirement of panel activity, including preparing and formatting papers, complex minute taking and letter writing ensuring all aspects are clear, concise and jargon free with a high level of accuracy;
being confident with internet platforms, working with different file management systems, and operating teams and micro-soft office packages, often providing guidance and support to the panel members;
the ability to respond to general enquires and mailboxes, communicating with a range of stakeholders including survivors, within agreed timescales, over the telephone and through e-mail with dignity, respect and compassion, showing empathy and sensitivity;
communicate clearly, concisely and honestly and ensures that you support each other across the team at all times;
the ability to maintain confidentiality and listen to really difficult and sensitive information whilst ensuring your own health and wellbeing is supported and that you engage and build resilience through accessing the wider supports available;
adherence to data protection and document control guidance and ensure the management of information is in line with policies and procedures;
working collaboratively with others across Redress Scotland and the wider scheme to support improvement and developments in process and procedures;
working with the operations team to provide good planning and support around resource planning of panel activity;
building good working relationships with team members across the organisation to ensure delivery of an effective and quality service and to achieve common goals;
dealing with complaints and enquiries ensuring that any response is appropriate, builds credibility and this is aligned to our values, dignity, respect and compassion;
being flexible to respond to organisational needs and contribute to continuous improvement and willing to cross skill into different areas when needed;
being able to travel occasionally throughout Scotland with advance notification: and
providing occasion support, with advance notice, in the evening and weekends to service exceptional panel requirements.
If you have the about skills and experience please submit your CV and I will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
