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Customer Service Administrator Quedgeley, Gloucester
If you have any e-commerce experience, this is definitely the job for you!
Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth. Offering fantastic Monday - Friday hours, this one isn't to be missed!
The successful Customer Service Administrator should have:
- Previous experience in a customer service, sales, or office-based role
- E-commerce experience is very desirable.
- Strong communication and interpersonal skills, with excellent written grammar
- Good IT literacy and confidence using online systems
- The ability to work effectively under pressure and manage multiple tasks
- A proactive attitude, team spirit, and a sense of humour
In this role, the Customer Service Administrator will be responsible for:
- Answering customer service and sales calls, providing professional support and advice
- Responding promptly to customer emails and managing customer expectations
- Assisting with or generating quotes and processing payments
- Handling general customer queries and resolving issues efficiently
- Supporting the wider sales and customer service team with administrative tasks
Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking and regular company events.
If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!
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