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Job Title: Hard Services Manager
Location: Site-Based
Reports to: Operations Manager
To oversee the efficient delivery of planned and reactive maintenance at a distribution site, ensuring compliance with budgets, schedules, and safety standards, while managing relationships with internal teams, clients, and subcontractors.
Key Responsibilities:Lead and manage delivery of all reactive and planned maintenance works.
Supervise site-based teams, including engineers and maintenance staff, ensuring KPIs and SLAs are met.
Liaise with clients, stakeholders, and supply chains; manage quotes and on-site delivery of services.
Ensure completion of RAMS and H&S documentation; uphold CBES HSE standards.
Chair internal and client meetings; generate performance and progress reports.
Plan and cost small works and capital projects.
Manage staff training, performance reviews, and disciplinary processes where necessary.
City & Guilds/NVQ in Electrical, Mechanical, or Carpentry & Joinery (or equivalent)
BS7671:2018 18th Edition Wiring Regulations
CSCS/ECS Manager Grade Card
City & Guilds 2391 (Testing & Inspection)
CITB SMSTS or equivalent
Knowledge of Verisae/CAFM systems
3+ years in a similar role on large-scale distribution sites.
Background in engineering/building maintenance with experience handling safety, quality, and environmental issues.
Strong communication, problem-solving, and report-writing abilities.
Proficient in Microsoft Office and CAFM tools.
Self-motivated, flexible, and capable of working independently or in a team.
Full UK driving licence required.
