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Warehouse Operations Supervisor
Location: Greenford
Pay Rate: £13.94 per hour
Contract: Full-time, permanent
Strive Staffing Solutions are recruiting on behalf of our client for an experienced Warehouse Operations Supervisor to join their busy warehouse team.
Purpose of the role:
Reporting to the General Warehouse Manager, you will be responsible for overseeing the accurate and timely processing of online orders, ensuring customer satisfaction, and supporting the smooth day-to-day running of the warehouse operation. This role is approximately 70% floor-based and 30% administrative, offering a balance between hands-on supervision and office-based coordination.
Key Responsibilities:
- Supervise and support warehouse staff in picking, packing, and dispatching customer orders.
- Ensure all products are accurately processed, securely packed, and dispatched via the correct delivery service.
- Monitor workflows, organise staff breaks, and delegate tasks effectively.
- Assist with customer service queries regarding orders, deliveries, and product knowledge.
- Maintain high standards of stock handling, warehouse presentation, and housekeeping.
- Ensure health & safety and security standards are upheld at all times.
- Support management with incident reporting, stock control systems, and continuous improvement initiatives.
Skills & Experience Required:
- Previous supervisory or management experience within a warehouse or retail environment.
- Strong organisational skills and ability to adapt to change.
- Proactive, self-motivated, and target-driven.
- Excellent communication and customer service skills.
- Flexible approach to working hours, including evenings, weekends, and bank holidays when required.
What’s on Offer:
- Competitive pay of £13.94 per hour.
- Opportunity to work within a dynamic and supportive team.
- Potential to grow and develop within the company.
If you are a motivated leader with a background in warehouse operations and the drive to deliver excellent service, we’d love to hear from you.
Apply today with your CV to be considered for this exciting opportunity.
