Back to search
Customer Service Executive
Salary: £25,500 + Benefits
Location: Central Guildford, Surrey
Days: Monday to Friday
Shifts: 7am-4pm, 9am-6pm, 1pm-10pm
Are you a tech-savvy, motivated individual ready to launch your career? We're on the hunt for enthusiastic self-starters to join our Customer Support Team. No experience? No problem — if you’ve got the right attitude, my client are willing to offer full support and training to ensure that you excel in this role.
About the Role:
As part of a growing Customer Experience team, you’ll support one of our largest partner accounts by:
Managing a dedicated support email queue
Providing tailored technical assistance, on behalf of a partner
Using screen-sharing tools to troubleshoot and understand customer setups
Processing service and product upgrades
Ensuring every customer receives VIP-level support
Collaborating with the Product Team by sharing valuable customer feedback
What We’re Looking For:
A confident communicator with a passion for tech
A quick learner with a can-do attitude
Someone who’s ready to work hard and grow fast
No prior experience necessary — just bring your curiosity and drive!
Why Join Us?
Supporting 250,000+ users and hundreds of millions of business calls
Clear path for career progression — you get out what you put in
A vibrant and supportive office environment in central Guildford
Perks & Benefits:
Company laptop
Private healthcare & pension scheme
Free fresh fruit, soft drinks & great coffee
Regular social events & a run club
