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Tour Operator Administrator and Sales Support Consultant required! Established independent luxury Tour Operator based in South West Suffolk is seeking an organised and experienced Flights Executive/Aviation specialist with great attention to details to join them working on ticketing, re issuing, flight support administration and general sales support. As a luxury Tour Operator, it's the extra details that matter and define the travel experience, and this Administrator role is fundamental to this. Great working hours, no evenings and weekends, plus this travel company are happy to consider applications that are keen to get into the travel industry which is very rare these days!, You will need to have good GDS knowledge, know how a flghts system works and operates and experience in travel
Starting salary is circa 25 - 27K pa dependent on experience and you will work with a friendly team, in an office environment in Suffolk.
JOB DESCRIPTION:
- Primarily providing administration support to the sales team but also working within all aspects of a vibrant and busy luxury travel company.
- Dealing with incoming call enquiries and redirecting where required
- Dealing with flight schedules, changes, reissues and amendments on GDS system
- Providing clients with assistance pre and post travel
- Administrative duties including sending out tickets and travel documentation to customers
- Answering any customer questions and queries
- Maintenance of company back-office systems (data-entry)
- Coordinating close with sales department
- Receipting client payments i.e. deposit, part payments, balance payment.
- Producing confirmation/client invoices on inhouse system
- Sending receipts letters to clients (pre generated)
- Invoicing clients
- Preparing and sending booking vouchers to our suppliers for various lodges/hotels/flights
- Checking supplier responses to booking vouchers and invoices are correct against sales costings
EXPERIENCE REQUIRED:
- Excellent attention to detail and first-class organisation skills are the prerequisite for this role.
- Travel consultant experience or flihts executive/sales support
- GDS KNOWLEDGE - SABRE / GALILEO / AMADEUS
THE PACKAGE:
Starting salary up to 27K dependent on experience, along with additional benefits and perks of working in the travel industry.
Mon-Fri (Apply online only)
FULLY OFFICE BASED
INTERESTED?
Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Katy Gaskell on (phone number removed) or (url removed)
If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
