Helpdesk Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for 2 days

Harrow, Greater London HA1 2XH, England

Full Time

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Sonic Summary

A small and successful company in Harrow, Middlesex is looking for a Helpdesk Assistant to join their team.
The position offers a salary of £28,000 along with a pension plan.
Candidates should have relevant experience in customer service or helpdesk roles, though the specific number of years required is not mentioned.
Key responsibilities include liaising with clients, managing incoming calls, booking jobs, and following up with customers post-service.
Interested applicants are encouraged to follow the company on social media for job alerts, but only shortlisted candidates will be contacted.

Helpdesk Assistant

Harrow, Middlesex

£28,000 + Pension

A small and very successful local company are seeking an additional Helpdesk Assistant to join their existing team.

Some of your duties will include:

- Liaising extensively with clients and managing requests for services or repairs

- Managing incoming calls from customers and establishing their requirements

- Booking jobs on computer system and preparing detailed worksheets

- Scheduling jobs in diary for relevant engineer to complete works

- Following up with customers once engineers have visited to ensure they are happy

- Preparing quotations for customers when needed and chasing to obtain confirmed orders

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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