Process Improvement Coordinator

Process Improvement Coordinator
Location: Hatfield (Hybrid – 3 days in office)
Salary: £30,000 – £35,000
Job Type: Permanent

Process Improvement Coordinator – About the Role:
Join a growing Transformation team in a forward-thinking, operationally-focused business. This role offers the chance to map, refine, and optimise processes across people, technology, and operations, helping drive continuous improvement and transformation initiatives across the company.

Process Improvement Coordinator – Details:

• Hybrid working: 3 days in the office, flexible balance remote
• Monday to Friday, 8:30am – 5:00pm
• 25 days holiday plus bank holidays
• Access to wellbeing support services (mental and physical health)
• Learning platform with hundreds of self-development courses
• Life assurance, company sick pay and employer pension contributions

Process Improvement Coordinator – Responsibilities:

• Partner with stakeholders to map current processes, identify pain points, and propose improvements
• Analyse “As Is” processes and define “To Be” states aligned with best practice
• Support the implementation of transformation projects and business process improvements
• Produce documentation, reports, and dashboards to track performance and outcomes
• Coach teams on new processes and foster a culture of continuous improvement
• Collaborate across departments, providing clear updates and tracking progress

Process Improvement Coordinator – What We’re Looking For:

• Strong operational and process mapping experience, ideally with experience of both Warehouse & Office operations
• Office experience essential, with exposure to operational environments
• Proficient with Microsoft Visio (or similar process mapping tools)
• Analytical, data-driven mindset with attention to detail
• Excellent people skills; able to build rapport with teams at all levels
• Strong organisational skills and ability to manage multiple projects simultaneously
• Project Management, Lean (Green Belt), or Agile experience desirable but not essential

 If you are interested in this role, please apply below with your most recent CV.

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