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Prestige Service Advisor – Main Dealership
Hatfield
Circa £35,000 basic (DOE) + genuine £10,000 bonus
Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm
The Role
An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield.
You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.
If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move.
Key Responsibilities
- Advise customers on all service, maintenance, and repair work
- Handle technical queries and provide clear, accurate information
- Book vehicles into the workshop and manage progress updates
- Communicate effectively with technicians, service control, and customers
- Identify and cross-sell additional repair work, parts, and services
- Accurately produce and finalise customer invoices
- Deliver a premium-level experience that reflects a prestige dealership brand
Your Background & Skills
- Proven experience as a Service Advisor within a main dealership
- Strong technical understanding of vehicle servicing and repair processes
- Excellent customer service, communication, and interpersonal skills
- Organised, professional, and confident in a fast-paced environment
- Ability to build long-term relationships and ensure customer loyalty
- Full UK Driving Licence required
Benefits
- Circa £35,000 basic (DOE) + genuine £10,000 bonus
- Full manufacturer training and development opportunities
- Work with a prestige brand in a modern, customer-focused dealership
- Supportive management team and excellent career progression prospects
Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth.
