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Job Title: Sales Administrator
Salary: £30,000 per annum
Location: Hemel Hempstead
Hours: Monday to Friday, 9:00am – 5:00pm,
Contract: Permanent
Key Responsibilities:
- Maintain and nurture relationships with existing and prospective customers.
- Respond to customer enquiries via email and telephone, providing product information and advice.
- Prepare, issue, and follow up on quotations.
- Process orders accurately and liaise with logistics partners to arrange collections and deliveries.
- Raise commercial invoices and support account management activities.
- Support business development activities, including identifying new sales opportunities.
- Maintain and update customer and product data across internal systems.
- Collaborate with colleagues to ensure smooth communication and efficient processes.
- Assist with the preparation of customer reports as required.
Skills and Competencies:
- Positive, proactive, and a fast learner with strong attention to detail.
- Excellent written and verbal communication skills.
- Strong numeracy skills and commercial awareness.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Customer-focused with the ability to build strong relationships.
- Able to work independently and as part of a team.
- Flexible, adaptable, and able to work under pressure.
Experience and Education:
- Previous experience in a commercial, customer service, or administrative role is preferred.
- Degree-level education is desirable but not essential.
- Experience with commerce, entrepreneurship, or trade operations is advantageous.
- Knowledge of additional languages is a plus but not required.
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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