Facilities Apprentice/ Office Support Assistant (Apprenticeship Opportunity)

Facilities Apprentice/ Office Support Assistant (Apprenticeship Opportunity)

Hemel Hempstead, Hertfordshire (Office Based)

Salary £22,200 per annum

Fixed Term Contract (12 months)

Full Time, 37 hours per week (Monday – Friday)

About the Role

Are you organised, proactive, and enjoy keeping things running smoothly? In this role, you’ll be at the heart of our office operations, ensuring our Head Office and satellite sites are clean, safe, and well maintained. You’ll work closely with colleagues in Health & Safety, Facilities, and Governance, gaining hands-on experience in office management while building valuable skills in administration, health & safety, and facilities management.

This is also a fantastic opportunity to undertake professional training in Health & Safety, Business Administration, or Facilities Management (up to Level 6). Plus, there’s an optional choice of apprenticeship qualification that is relevant to this opportunity giving you flexibility and skills that will boost your career for years to come.

What You’ll Be Doing

• Supporting smooth day-to-day office operations, including stock management, equipment upkeep, and general administration.
• Handling governance tasks with strong attention to detail, including DESARS, Data Access Requests (GDPR).
• Managing post, couriers, stationery, kitchen supplies, and other office essentials.
• Supporting service contracts and ensuring repairs are completed promptly.
• Assisting with administration across multiple areas and teams.
• Providing First Aid and Fire Marshal support (training provided).
• Delivering hospitality for meetings and senior leadership events.

Skills & Experience You’ll Gain

• Practical experience in office administration, governance, and facilities management.
• Skills in organisation, planning, communication, and IT.
• Confidence in handling GDPR data requests and sensitive information.
• Exposure to multi-tasking across admin and governance functions.
• Improved English and Maths skills through applied tasks and training.
• Opportunity to develop a professional approach to attention to detail and workplace compliance.
• Chance to complete an optional apprenticeship qualification relevant to your role.

What We’re Looking For

• An organised, proactive, and detail-focused approach to work.
• Interest or experience in administration, customer service, leadership, property management, or office management.
• Confidence in building relationships with people from different backgrounds.
• Good level of English and Maths, with solid IT skills (Excel, Word, Outlook).
• Willingness to work on-site 5 days per week.
• Positive attitude and a commitment to learning.

If you’re looking to develop your career, gain real-world skills, and be part of a supportive team, this could be the perfect opportunity for you.

Specific roles within Thrive are subject to a basic DBS check. The successful applicant will be contacted by our People Team if this applies.

Closing date: 3rd October 2025

Assessment Day: To be confirmed

We reserve the right to close this recruitment early if a suitable number of applications is received. On this basis, we advise submitting applications as soon as possible.