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- We are looking for a dynamic and motivated sales person to be the first point of contact for customers.Â
- This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.
- You will be responsible for handling customer enquiries, processing orders, and proactively identifying sales opportunities.
- Develop and maintain relationships with customers, ensuring their needs are met efficiently.
- Answer trade counter and telephone sales enquiries.Â
- Provide expert advice on building materials, products, and services.
- Process customer orders via phone, email and in person.
- Prepare and provide customer quotations, ensuring competitive pricing.
- Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
- Keep up to date with product knowledge and industry trends.
- Achieve and exceed sales targets and KPIs.
- Handle customer queries and resolve any issues in a professional manner.
- Previous experience working in Trade Counter Sales within a builders' merchant
- Strong communication and negotiation skills.
- Excellent customer service skills with a proactive approach to sales.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A good understanding of building materials and their applications.
- A positive, team-oriented attitude with a willingness to learn.
- Salary up to £32,000
- Opportunities for career development and training.
- Supportive and friendly working environment.
