Trade Counter Sales Assistant

About the Role:

We are currently seeking a Trade Counter Sales Assistant to join our dynamic and friendly team. This is a fantastic opportunity for someone who thrives in a customer-facing role, has a passion for sales, and is keen to build strong relationships with customers in a fast-paced trade environment.

Key Responsibilities:

• Deliver excellent customer service with a friendly and knowledgeable approach.
• Understand customer requirements and provide the correct product solutions.
• Provide quotations, follow up on enquiries, and convert leads into sales.
• Use your initiative to identify sales opportunities and offer effective solutions.
• Maintain a clean, safe, and well-merchandised trade counter in line with company standards.
• Develop strong relationships with customers, both face-to-face and over the phone.
• Ensure all sales-related paperwork is completed accurately and in line with company policies.
• Support the Branch Manager and team in daily branch operations.
• Monitor stock levels and highlight low stock to management.
• Adhere to Health & Safety guidelines and company procedures at all times.
• Assist with stock-taking and any other duties as required.

What We’re Looking For:

• Previous experience in a trade counter is a must, retail, or customer service role is desirable.
• Strong communication and interpersonal skills.
• A proactive and enthusiastic approach to sales and customer service.
• Ability to work well under pressure and as part of a team.
• Good attention to detail and organisational skills.
• Product knowledge of building materials or hardware is advantageous but not essential - full training provided.

What We Offer:

• A supportive team environment.
• Opportunities for personal and professional development.

If you’re motivated, customer-focused, and ready to make a real impact, we’d love to hear from you.

Apply now to join a team where your contribution truly matters!