Credit Controller

About us

Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK’s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK’s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors.

What you’ll be doing

The Credit Controller will manage a portfolio of trade debtor accounts, handling the collection of finances. It will be the targeted responsibility of the Credit Controller to manage debt recovery - hybrid working available (3 days in, 2 days working from home) after successful completion of probationary period.

• Chase debt via both verbal and written communication – in particular, regular telephone contact with debtors.
• Ensure customer queries are processed and resolved in an efficient and timely manner.
• Preparation of chasing letters and issuance of legal action where necessary.
• Monthly statement production and distribution.
• Undertake regular reporting to the Senior Controller including debtor levels and overdue accounts.
• Complete monthly reports for members of the finance team and other internal departments.
• Arrange and attend meetings as necessary to discuss and resolve debt collection issues.

Qualities and Skills Required:

• Competence in Microsoft Office products, Excel and SAGE 50 / SAP BYD, and the drive and ability to learn new systems and processes.
• Target driven with focus to deliver on cash management KPIs and pro-actively reduce aged debts.
• Strong analytic and numeric skills.
• Able to prioritise your workload and demonstrate flexibility.
• Strong communication and interpersonal skills.
• Persistence and tenacity, assertiveness, ability to build relationships with clients.
• Good attention to detail.

To work as part of a highly professional and friendly team, with flexibility to also work independently on individual tasks or specific projects.

Sounds like you?

If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks – we’ll arrange an informal chat about the role.