Back to search
We're looking for a Client Relations Executive to join a growing and supportive team in Horsham.
This is a great opportunity for someone with strong administrative and customer service skills who's ready to take the next step in their career. Full training will be provided - all you need is the right attitude, enthusiasm, and willingness to learn.
*Driving License required*
What You'll Be Doing
- Acting as a key point of contact for customers and engineers.
- Booking services, appointments, and ensuring jobs are scheduled correctly.
- Preparing quotes, invoices, and following up on payments.
- Maintaining clear and professional communication with clients throughout the process.
- Assisting with re-engaging old customers and handling basic queries or complaints.
- Liaising with internal teams including engineers, warehouse, and procurement to keep everything on track.
- Keeping the CRM system up to date with accurate information.
What They're Looking For
- A fast learner and eager to get stuck in.
- Personable and approachable, able to build relationships easily.
- Confident and assertive, comfortable speaking with engineers and clients alike.
- Detail-oriented with a strong eye for accuracy.
- Has a professional telephone manner and enjoys speaking to people.
- Enthusiastic, positive, and keen to develop within the company.
There's also scope for growth in this role - if you enjoy the client-facing side and show a knack for sales, there's uncapped commission potential and plenty of room to progress within the business. You'll be joining a friendly, close-knit team where your contribution is valued and your development is supported.
What's in it for you?
- Monday to Friday, 8am/8.30am - 5pm/5.30pm (rotating)
- Salary of 25,000 - 28,000pa DOE
- 6-month probation period with comprehensive training provided
- 20 days holiday + BH & Christmas shutdown
- Company social events & activities throughout the year
- Own driving license is required
