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Job Title: Leasehold Project Officer
Location: Local authority based in Hounslow
Hourly rate: 22.79 PAYE/ 30.23 Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Monday-Friday, 8.45am- 5pm (36 hours a week)
Working Arrangements: Hybrid- Requirement to work in the office 2 days per week
ASAP Start
Job Purpose:
Working to a comprehensive programme, the Leasehold Officer is required to manage a varied caseload of statutory and corporate projects and casework which crosscut a number of Council departments and external organisations.
Job Duties:
- To plan and successfully deliver a range of leaseholder major works in line with statutory consultation that includes details of works, potential timescales and calculation of charges.
- To be responsible for key decisions during the co-ordinate and delivery of section 20/20b consultations in accordance with statutory timescales and notifications, ensuring that these are carried out in accordance with the lease.
- To ensure that costs included in the calculation charges of estimate and actuals can be distributed in a timely manner to secure full recovery of leaseholder recharges for major works and to enable timely processing of final accounts.
- Assist in the development and delivery of communication strategies with residents across all tenures on a variety of refurbishment, new build and other, more general housing projects.
- To assist in the management of consultation meetings with residents making certain all plans and associated literature is made available by the relevant project teams in advance of meetings and collating post-meeting feedback reports for Leasehold Managers.
- To attend resident meetings and site visits for all major works schemes as required. Attend evening meetings as required.
- To provide expert Leasehold advice and guidance to Housing Management and ensure relevant information on Leaseholder matters is shared across the business for housing teams to deliver an effective leaseholder service.
- To undertake escalated enforcement action where required under the terms of the lease for access, unauthorised alterations, breaches of lease, escalated recovery of service charges, sub-letting and issuing enforcement notices as well as all legal enquiries.
- To ensure that all leaseholder applications requesting permissions under the lease are responded to accurately and within set timescales.
Person Specification: The ideal candidate must have:
- Extensive knowledge of leasehold management and legislation including section 20 legislation
- Excellent project management skills
- Experience of using Housing operating systems
- Experience working in a customer focused organisation
- Ability to work from any location in and outside the borough and to travel as required in line with the Councils Worksmart agenda.
*Please note the successful candidate must hold a full UK driving license and have access to a vehicle*
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