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We are seeking a proactive and adaptable IT Technical Support Technician to join our team on a contract basis. The ideal candidate will be hands-on, tech-savvy, and capable of supporting a variety of IT tasks, including setting up VR headsets, configuring devices via Microsoft Intune, and managing incoming hardware.
Position Title: IT Technical Support Technician
Location: Hull onsite 5 days a week
Duration: 3 months
Start Date: ASAP
Rate: competitive inside ir35
Key Responsibilities
- Unbox, configure, and test VR headsets (e.g., Meta Quest, HTC Vive, etc.) Ensure proper connectivity and compatibility with host systems
- Provide basic user guidance and troubleshooting
- Enrol and configure devices using Microsoft Intune
- Apply security policies, application deployments, and compliance settings
- Troubleshoot Intune-related issues
- Receive, inventory, and set up laptops, desktops, peripherals, and other IT equipment
- Perform initial configuration and software installation
- Maintain accurate records of asset deployment
- Provide first-line support for hardware and software issues
- Assist with network connectivity and basic troubleshooting
- Support ad hoc technical tasks as needed
- Experience with mobile device management (MDM) platforms
- Knowledge of Microsoft 365 administration
