- Serve as the main point of contact for residents before, during, and after works
- Issue letters, notices, and schedules of works to residents
- Arrange and attend tenant consultation meetings and property surveys
- Manage access to properties for surveys, works, and inspections
- Handle queries, concerns, and complaints efficiently and sensitively
- Keep residents informed of progress, changes, and potential disruptions
- Record all resident interactions and maintain accurate logs
- Coordinate with site managers, contractors, and project teams to ensure a seamless delivery
- Promote a positive image of the company and the works being carried out
- Support vulnerable residents to ensure additional needs are met
Back to searchResident Liaison Officer
CSC Recruitment Ltd
Posted 5 days ago, valid for 21 days
Ilford, Greater London IG1 2AH, England
£30,000 - £35,000 per annum
Full Time
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Sonic Summary
- The position serves as the main point of contact for residents throughout various stages of property works.
- Responsibilities include issuing letters, notices, and schedules to residents, as well as arranging tenant consultation meetings and property surveys.
- The role also involves managing access to properties for surveys and inspections, while handling queries and concerns from residents.
- Candidates should have a minimum of 2 years of experience in a similar role and the salary for this position is $45,000 per year.
- The successful applicant will promote a positive company image and support vulnerable residents to meet their additional needs.
